Public course

Team Leader Series: Module 2 —
Working Through Others

One day 9.00am – 5.00pm

For

Team leaders who are new to the role or recently promoted. The course also suits team leaders who want a refresher in supervision techniques.

Purpose

Participants learn about core elements of being a team leader. The course provides hands-on opportunities to apply what is learnt in practical exercises to reinforce what is taught and to help you transfer the lessons learned back to the workplace.

The course takes a workshop format of a practical nature with lots of workplace examples.

Course Overview

Leading and motivating
What is leadership?
Leadership models for the team leader
Motivation model
Getting others to work for you
The art of delegation — why and how
Five-step delegation process
Guidelines for effective delegation
The elements of conflict
Managing conflict for win-win outcomes
Managing an effective team meeting

Course Leader

David Jenkins & Associates Ltd