Public course

Focussing on Employee Performance Management

One day 9.00am – 5.00pm

For

Managers, team leaders and anyone involved in the implementation, support and management of employee performance in their workplace.

Purpose

This is a ‘hands-on’ course providing a lot of interactive practice. It gives participants an insight into how performance management must be fully integrated into all workplace activities, allowing for accurate measurement of performance. The course also examines the concept that performance management is a daily activity and not just an annual one.

Participants gain insights into how to fully integrate performance management with the daily work, from the initial ‘probationary period monitoring’ to the formal appraisal.

Course overview

What is Performance Management?
The daily activity of performance management.
Linking performance to business outcomes.
Establishing effective measures of employee performance.
Writing realistic performance standards and KPIs.
Handling the one-on-one informal performance management meeting.
Performance appraisal — what is it?
The advantages of conducting an appraisal — for the individual, the department and the company.
The ‘negative aspects’ and solutions to help overcome these.
The problems associated with an appraisal.
Establishing a successful company appraisal system.
The seven steps of the appraisal interview.
Handling the one-on-one formal performance management meeting.

Course Leader

David Jenkins & Associates Ltd